how do I register for the b2b toolkit applications?

Only suppliers to Sainsburys may use the b2b toolkit, and how to register may vary depending on the individual system. For more information on each of the systems, and how to register please contact the SID Helpdesk on 020 7695 5188 or via email to sid.helpdesk@sainsburys.co.uk.

why have I got one id and password for most SID applications and then a separate id for the others?

Of the current SID applications several are built and maintained in-house. This enables Sainsburys to give suppliers a 'SID ID' and link it up to the relevant applications when they register. The remaining applications are managed externally on our behalf by software solution providers. These sites take you to their own website/server and therefore have separate log in details.

I have forgotten my b2b toolkit password, or I need it changing. who can help?

For SID b2b ids and passwords contact the SID Helpdesk on 020 7695 5188 or via email to sid.helpdesk@sainsburys.co.uk. For all other applications you should have a contact number or if in doubt contact us as above for SID and we will assist.

how much does it cost to use the SID Applications?

As part of Sainsburys' commitment to Efficient Consumer Response (ECR), the industry initiative for collective improvement to the supply chain, most of the SID b2b toolkit components are free to suppliers. The 'GNX toolkit' is distinct from SID's 'b2b toolkit' in that they are specialist applications whose use involves varying degrees of subscription payments from suppliers. These payments finance the maintenance of the current versions and the development of further enhancements.

the PDS/PST site has not updated, or shows no documents?

Look at the news section on the applications homepage for the latest updates. If there is no information contact the SID Helpdesk on 020 7695 5188 or via email to sid.helpdesk@sainsburys.co.uk.

my PDS data has updated but it doesn't look accurate?

Contact your supply chain controller to discuss possible changes in trends of the data, and to cross check with our core systems.

I wish to become a supplier to Sainsburys. How do I go about this?

Contact our main switchboard on 020 7695 6000 and ask for the relevant buyer. They will probably ask for samples to be sent in.

where can I get more information on your company?

The corporate website www.j-sainsbury.co.uk contains a lot of useful information. There are also links from the SID homepage to some of our other websites.

what are the minimum requirements for viewing the SID website?

The SID website is best viewed with Internet Explorer 5.5 and above.