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contacts

National Compliance Team
Telephone - 020 7695 7732
Email - dependencies.queries@sainsburys.co.uk

animated tutorials

To view these infolink™ tutorials click on the relevant link.

If you do not already have Flash Player installed in your browser, click here

It is recommended that you use these demos in conjunction with the guides available in the general help section of infolink™ once you have logged into the live application.

1. Signing into infolink™
2. Reviewing POs
3. Building Pallets - Preprint Method
4. Building Pallets - Postprint Method
5. Creating a Perishable Shipment
6. Creating an Ambient Shipment
7. Adding Pallets to a Shipment
8. Dispatching a Shipment

Troubleshooting Guides

1. Infolink Access Troubleshooting Guide
2. Infolink Listing Troubleshooting Guide
3. Infolink Printing Troubleshooting Guide

Minimum system requirements:

1) PC Hardware Requirements :

• CPU (Processor) Pentium III· Memory 128 MB
• Hard Drive 2 GB
• Internet Connectivity 56K or higher
• Standard Keyboard· Standard 2-button mouse
• Monitor Video card and monitor that support 800 x 600 resolution at 256 colours

2) PC Software Requirements :

• Operating System Windows 2000/Millenium or higher
• Adobe Acrobat Reader Version 5.05
• Internet BrowserMinimum Internet Browser Requirement - MS Internet Explorer 6.0 with Service Pack 1 (SP1) Note: MS Internet Explorer 5.01 with Service Pack 2 (SP2) and MS Internet Explorer 5.5 with Service Pack 2 (SP2) will be sufficient. However, Microsoft no longer support Service Pack 2 (SP2)Note: The only Web Browser supported is MS Internet Explorer

3) Printer Requirements :

• Currently infolink supports selected models of Laser Printers for printing labels, documents and reports.
• The Laser Printers should meet the following specifications:
  • Minimum of 600 x 600 DPI · Minimum 8MB of RAM for rendering all documents and graphical bar codes
  • PCL and Postscript level 2 compatible
  • Suggest speed of Minimum of 1 page every 4 seconds or faster
  • Ability to handle A4 paper
  • 10/100Mbit Ethernet connection or direct workstation connections